Duration
18 Months
Programme Overview
An AI and Automation Practitioner identifies, designs and delivers practical improvements in how work gets done across business functions, using AI and automation. They understand, select and implement appropriate digital solutions to address inefficiencies in existing systems.
Their work is focused on solving real-world challenges that slow down business operations: manual tasks, duplicated data entry, unintegrated tools and inefficient workflows. They play a key role in unlocking time and cost savings across teams and departments by helping organisations realise the potential of AI, automation and digital solutions to improve efficiency, accuracy and productivity.
This occupation is found across a wide range of sectors, including professional services, education, health, logistics, retail, technology, creative industries and manufacturing. It is not sector-specific but function-specific, supporting operational delivery and improvement wherever digital workflows exist.
In their daily work, an employee in this occupation interacts with internal stakeholders across teams such as operations, service delivery, customer support or finance, and may also engage with external suppliers or digital tool providers to implement new systems or assist with integrations. They report to team leaders, service managers or project owners.
An employee in this occupation is responsible for analysing current systems and processes, recommending improvements, and building or configuring low-code and no-code solutions, including AI-driven automations. They are responsible for the safe, secure and ethical use of digital systems, and for supporting user adoption of AI, automation and digital solutions. While they are not expected to lead teams, they take ownership of specific projects or tasks that deliver tangible operational value.
Roles this programme is suited to:
Key learning outcomes:
Delivery
Learners will attend regular sessions with their trainer, this will be face to face, online (remote) and learners will have access to a range of training resources. Their assessor will also arrange a one-to-one session that will guide them through the apprenticeship and prepare them for their End Point Assessment.
Learners will have reviews of their progress that will take place every 10-12 weeks, which will be supported by the line manager and trainer.
Additional workshops will take place throughout the year to support with additional support needs and the 20% Off Job Training.
Commitment
20% of the learners contracted hours must be given to support the completion of the apprenticeship. Trainer led sessions are a mandatory part of the apprenticeship along with other learning activities.
Maths and End English may need to undertake Maths and English in addition to their main apprenticeship, this is dependant on their previous attainment. It is likely that the apprentice will be required to undertake research, reading and write ups to support their learning.
The apprenticeship requires that 100% commitment from the learner and employer to ensure successful completion.