Level 3 Team Leader Apprenticeship

Duration 

15 Months

Programme Overview

The broad purpose of the occupation is a team leader role, with operational and project responsibilities. They will have responsibility for managing individuals, a team, or elements of a project. They provide direction, instructions, and guidance to ensure the achievement of set goals. Team leaders are vital for the smooth functioning of all departments in any organisation and are often responsible for ensuring the function is correctly administered and maintained in line with legislation of the organisation’s procedures. 

In their daily work, an employee in this occupation interacts with their colleagues from other internal departments such as operational functions, HR, finance, legal, IT, sales, and marketing. This role also includes interaction with external stakeholders such as customers, clients, or suppliers. This role may involve off-site and hybrid working. 

An employee in this occupation will be responsible for supporting, managing, and developing individuals, managing projects, planning, and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally. 

Team leaders may work as part of a network or in a range of team settings. They work within agreed budgets and available resources and report to mid-level and senior managers. They may occasionally be responsible for decision-making, but more often will guide or influence the decisions of others including collecting and interpreting data to find trends, analysing resources, and identifying ways to save money and improve efficiency. 

Team Leaders will understand how their role supports the wider organisation structure. They will apply codes of practice, legislation, and regulation in respect of their organisation’s areas of operation. This will apply not only to legal and ethical responsibilities but will also include equity, inclusion, and the sustainability impacts of the organisation. 

Roles this programme is suited to:

• Duty Lead
• Project Lead
• Supervisor
• Shift Supervisor
• Team Leader
• Trading Manager

Key learning outcomes:

• Understanding and Implement Performance
• Understanding  Leadership and Management Approaches 
• Understanding Stakeholder Relationships
• Understanding Problem Solving and Decision Making
•  Principles of Change Management  
•  Principles of equity, diversity and inclusion 
• Principles of Managing Budgets