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Level 3 Business Administrator Apprenticeship

  

Duration 

18 Months

 

Programme Overview

 

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others. 


Roles this programme is suited to:

  • Business Administrator
  • Business Support
  • Admin Support
  • Administration Officer 
  • Admin Officer
  • Office Support


Key learning outcomes:

  • Understanding Business Administration Principles
  • Understanding  and Implement Projects 
  • Understanding Stakeholder Relationships
  • Understanding Problem Solving and Decision Making
  • Principles Mentoring & Coaching  
  • Principles of External Factors
  • Understand Processes and Compliance

  

Delivery 

Learners will attend regular sessions with their trainer, this will be face to face, online (remote) and learners will have access to a range of training resources. Their assessor will also arrange a one-to-one session that will guide them through the apprenticeship and prepare them for their End Point Assessment. 


Learners will have reviews of their progress that will take place every 10-12 weeks, which will be supported by the line manager and trainer. 

Additional workshops will take place throughout the year to support with additional support needs and the 20% Off Job Training. 


  

Commitment 

20% of the learners contracted hours must be given to support the completion of the apprenticeship. Trainer led sessions are a mandatory part of the apprenticeship along with other learning activities. 


Maths and End English may need to undertake Maths and English in addition to their main apprenticeship, this is dependant on their previous attainment. It is likely that the apprentice will be required to undertake research, reading and write ups to support their learning. 


The apprenticeship requires that 100% commitment from the learner and employer to ensure successful completion. 

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